Information about delivery and return of goods PKSOVA Store

Delivery:

We deliver throughout Europe and other countries around the world.

Delivery times:
• Within Spain: 2-4 working days
• Within Europe: 5-10 working days
• International delivery: 10-20 business days

Delivery costs are calculated automatically when placing an order, depending on the weight and delivery region.

Free delivery for orders over 100 euros in Spain!

Order tracking:

After sending you will receive a tracking number to track your parcel. You can always check the status of your order in your personal account.

Return of goods:

You can return the item within 14 days of receipt if:
• The product has not been used
• Original packaging retained
• Have a receipt or order confirmation

Return Process:
1. Contact our support team
2. Get Return Authorization
3. Send the goods to the specified address
4. Receive your refund within 7-14 days after receiving the item

Return shipping costs are paid by the buyer, unless there is a defect or store error.